Frequently Asked Questions
Everything you need to know about our premium watch straps.
How do I determine the correct strap width for my watch?
To find the correct size, measure the distance between the lugs of your watch case in millimeters. Standard sizes typically range from 18mm to 24mm. You can also check the underside of your current strap for a size engraving.
What materials are used in Hirsch straps?
We use high-quality materials including genuine Italian leather, premium caoutchouc rubber, and sustainable vegan alternatives. All our straps are hypoallergenic and tested for durability and comfort.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping usually takes 3-5 business days, while international delivery can take 7-14 business days depending on the destination and customs processing.
Are Hirsch straps water-resistant?
Many of our collections, such as the Performance and 100m Water-Resistant lines, are specifically designed for swimming and diving. Please check the product specifications to ensure your chosen strap is rated for water use.
What is your return policy?
We offer a 30-day return policy for all unworn and unused items in their original packaging. If you are not satisfied with your purchase, you can initiate a return through our online portal for a full refund or exchange.
Do you offer a warranty on your products?
Yes, all Hirsch straps come with a 1-year limited warranty against manufacturing defects. Our Performance collection features an extended 30-month warranty due to its advanced material construction.